Terms of Service

1. Service Description

Chatnapse provides an AI-powered chatbot widget for businesses. Our service allows you to train an AI on your own content and embed it on your website.

2. Subscription and Billing

Chatnapse offers monthly subscription plans (Starter, Growth, and Pro) with pricing shown on our pricing page. Subscriptions auto-renew unless canceled. You can cancel anytime via the customer billing portal in your dashboard.

3. Acceptable Use Policy

You agree not to use Chatnapse for any illegal or harmful purposes. You are responsible for the content you upload and the behavior of your chatbot.

4. Data Handling and Storage

We store your uploaded documents and chat logs to provide the service. Data is stored securely on our servers. You retain ownership of your content.

5. Service Availability

While we strive for 100% uptime, we do not provide a guaranteed service availability SLA. We reserve the right to perform maintenance as needed.

6. Limitation of Liability

Chatnapse is not liable for any damages arising from the use of our service. The AI may provide inaccurate information, and you should verify critical information.

7. Cancellation

Upon cancellation, your data will be deleted 30 days after the end of your billing cycle. You can reactivate your account within this period.

8. Governing Law

These terms are governed by the laws of the jurisdiction in which Chatnapse operates.

9. Contact Information

For any questions regarding these terms, please contact us at knotyon@gmail.com.

Last Updated: April 5, 2026