Can shoppers confidently choose the right product on your website?
Paste your store below. We read it the way an undecided shopper would and show you exactly where buying journeys stall, compare elsewhere, and quietly end.
Your shoppers research before they buy. Just not on your store.
When a product needs comparing, configuring or checking for compatibility, an unanswered question sends the shopper to Google, Reddit and YouTube. Many never come back.
None of these are support tickets. They are buying decisions. Every one your store leaves unanswered is a shopper deciding somewhere else, often on a page that also links to your competitors.
Keep the research on your store.
Chatnapse is a pre-purchase product advisor. It answers comparison, spec and compatibility questions from your own product pages, manuals and FAQs, then guides the shopper to the product that actually fits.
- Answers from your own content
It reads your product pages, documentation and policies. No scripts to write, and no invented answers.
- Compares and recommends
It weighs options against what the shopper actually needs and explains why one fits better.
- Carries the decision to checkout
Checks compatibility, suggests the right accessory and adds the pick to the cart.
Live in three steps.
No prompts to write. No rules to configure. Connect, go live, embed.
One
dashboard.
Live demo
Scroll to expand
Rename it, recolor it, reshape it. Every edit is live the second you save.
The advisor you just watched is the same one that guides your shoppers.
What changes when questions get answered.
Not generic support automation. Every benefit below comes from one thing: shoppers deciding on your site instead of leaving it.
The moment of doubt gets an answer on the spot, instead of an open Google tab.
Spec and fit questions get answered at 1am with the same accuracy as at 1pm.
Shoppers who understand what they are buying convert better and complain less.
The right product the first time means fewer wrong-size, wrong-fit boxes coming back.
Manuals, spec sheets and FAQs you already wrote become answers shoppers actually see.
The same six pre-sales questions stop landing in your email fifty times a week.
Everything it does for your store.
Not a generic widget. A storefront advisor that knows your catalog inside out.
Built for stores where buying takes thought.
If your catalog has dozens or hundreds of products and choosing the right one requires comparing, configuring or checking compatibility, this is for you.
- Shoppers actively research before buying
- Products have specs, variants or configurations
- Compatibility questions come up all the time
- Your catalog is too big to know by heart
- You sell a single product or a tiny catalog
- Purchases are impulsive, not researched
- Style is the only deciding factor, like fashion or gifts
- Nobody ever asks a question before checkout
We would rather tell you now than after a free trial.
The same shopper, two endings.
- 1Shopper hits a spec question on your product page
- 2Opens Google, Reddit and YouTube in new tabs
- 3Gets advice next to links to your competitors
- 4Maybe returns. Usually does not.
- 5You answer the same six emails every morning
- 1Shopper asks the question right on the product page
- 2Gets a concrete answer from your own content in seconds
- 3Sees which option fits and why, with the accessory it needs
- 4Adds the right product to the cart and checks out
- 5You watch the conversation log with your coffee
Store owners who kept their shoppers.
Comparison-heavy catalogs, technical products, shoppers full of questions.
“"Which lens works on my camera body" was half our inbox. Now it answers with the exact mount, and links the lens. People buy instead of bookmarking.”
“A customer asked at 2am which ND filters fit his drone. It answered from our own product pages, he bought the set. I was asleep.”
“Setup took me 11 minutes. I timed it. Now the assistant knows every spec sheet in my catalog better than I do.”
“"Does this fit my 2019 Golf" used to be thirty emails a day. It checks the spec and answers before they can open a forum tab.”
“It explains the difference between two switches better than our own product pages do. Fewer wrong orders, fewer returns.”
“First-scope buyers used to bounce to a forum and never come back. Now they get walked to the right aperture on our own site.”
Questions? Fitting.
Helping people decide is literally the product. Here is what store owners weigh up before choosing us.
Paste your website URL and Chatnapse crawls and indexes your content: product pages, specs, manuals, FAQs and policies. You can upload documents too. It only answers from what it learned, so it stays accurate to YOUR store.
The ones that decide a purchase: which model fits, what the difference is between two products, whether something is compatible, which accessory is needed. Plus the usual order, shipping and policy questions.
About 5 minutes: crawl your site, tweak the look if you want, and paste one script tag. No code changes, no developer needed.
Any website that can include a script tag: Shopify, WooCommerce, Wix, Webflow, Squarespace, or fully custom sites.
Visitors can press "Speak to a human". You get an email alert and can take the conversation over live from your dashboard. The advisor never invents an answer, so shoppers never buy on a wrong one.
Everything is customizable: colors, glassiness, corner roundness, launcher icon, animations, name, greeting. The fullscreen workspace can be styled separately or kept in sync.
Simple pricing. No surprises.
Three plans, all with the full product advisor. Annual billing takes about two months off.
For a first store that wants shoppers guided to the right product.
- 1 website
- 500 AI answers a month
- Trained on your site and docs
- Full widget customization
For stores where buying advice drives revenue.
- 3 websites
- Everything in Starter
- Live human takeover
- Conversation analytics
For agencies and multi-store operations.
- 20 websites
- Everything in Growth
- API access
- Priority support
Cancel anytime. Full comparison on the pricing page.
Stop losing the shoppers who almost bought.
Free to start. Your product advisor is live in under 5 minutes.